Industry News

Self Monitoring Services

Generally.
You may choose to use Iris to provide self-monitored, alert-based security or protection for your home. You may also choose to use Iris to provide you additional assistance in your efforts to provide care to another, or others in providing care to you. You acknowledge that the self-monitoring part of the Iris System is not an emergency response service and it cannot be connected directly to the other public services. It is your responsibility to monitor your system, or have another you trust to monitor your system, and respond appropriately to information and events. It is your responsibility to ensure that the appropriate notifications (including any alarm event messages) can be relayed to you and your designated contacts. It is also your responsibility to determine the appropriate response to all events and you accept that you are entirely responsible for your response and that of your designated contacts and Secondary Users. If a response incurs costs, you accept full liability for those costs. You agree that we will not be responsible for the security or care of you, those you provide care to, your family, your home or place where you use devices connected to Iris, or your possessions. You agree that we will not be responsible for any security breaches or losses under any circumstances. You acknowledge that Iris is not a lifesaving solution for people at risk in the home or your property and it is no substitute for emergency services. All life threatening and emergency events should be directed to the appropriate response services.



Not Certified Emergency Response or Medical Monitoring Service;
False Alarms
. The Iris Service is not a certified service for emergency response and may not be directly linked to any emergency service contact numbers, such as 911 or to your local or fire department. It is your responsibility to ensure that the appropriate notifications (including any alarm event messages) can be relayed to you and your designated contacts. It is also your responsibility to determine the appropriate response to all events and you accept that, upon receiving a notification, you are entirely responsible for your response and that of your designated contacts. Should such a response incur costs, you accept full liability for those costs.

IF YOU ATTEMPT TO USE IRIS PRODUCTS AND SERVICES FOR MEDICAL EMERGENCY OR EMERGENCY RESPONSE NOTIFICATION, YOU ACCEPT THAT SUCH USE OF THE SERVICES, REGARDLESS OF ANY DELAY, INVOLVES UNCERTAINTY, RISK AND POSSIBLE SERIOUS INJURY, DISABILITY OR DEATH, FOR WHICH YOU WILL NOT ATTEMPT TO HOLD US RESPONSIBLE OR LIABLE.